Cart

City POE Problems

How And Where To Ship The ECOsmarte Control Box For Repair

Please package the control box carefully, including your Name, Address, Email, Phone, and a detailed message about the problems you are experiencing inside the packaging with the Control Box.   Use an "expedited" (UPS Overnight, UPS 2 Day, FedEx...

Control Box Lights Not Circling On A City POE

There are a few things that will cause control box lights not circling on a city POE:   Stuck Flow Switch Loose Wire Stuck Turbine  How To Take Apart The Flow Switch: 1)  Shut off the water to the house, closing valves...

Loss Of Water Pressure Or Flow In A City POE

Possible causes of loss of water pressure or flow in a city POE:   Scale Removal  City Water System Lost Pressure Bypass Valve Partially Closed The Filter Media Is Fouled because backwashing hasn’t occurred, drain line is plugged...

Control Box Lights Continuously Circling On A City POE

There are two things that will cause the lights on the control box to keep circling on a city POE:   Particulate Causing The Turbine To Stick Leaky Toilet   The ECOsmarte control box lights must circle when water is flowing and...

Water Tastes Or Smells Bad In A City POE

A couple things will make the water taste or smell bad in a city POE:   The Filter Media Needs To Be Replaced. 1)  The electrode chamber needs to be cleaned a couple times per year.  Clean the chamber if the water smells...

Must be logged in to submit questions